Successful Cases

3 Tasks at Once, Improving Service Efficiency

In large yakiniku chain restaurants in Japan, a robot waiter can deliver meals 150-220 times per day, handling 600-900 dishes—an efficiency equivalent to 2-3 part-time human waiters, each delivering about 300 dishes daily. In developed and aging societies like Japan, these robot waiters help improve staff stability, address labor shortages, and enhance the enjoyment of service and interaction compared to hiring part-time employees.

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3 Tasks at Once, Improving Service Efficiency

Large Yakiniku Chain Restaurants, Japan

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Robot Promoter, Customer's “Personal Assistant”

TOPS is a major supermarket chain in Thailand, with over 100 stores across many tourist cities and popular attractions. The vast space and diverse range of products pose significant challenges for customer service and product inquiries. To address this issue, the supermarket has introduced robot promoters that provide guidance to customers, helping them quickly locate the products they need. These robots are also agile and mobile, carrying promotional products to directly showcase them to customers, thereby enhancing product visibility.

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Robot Promoter, Customer's “Personal Assistant”

Large Chain Supermarket TOPS, Thailand

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Robot Porter, “Indispensable Assistant” in E-commerce Warehouse

In Italy's E-commerce Center, tackling the surge in orders is an urgent challenge. Traditional picking methods are time-consuming and labor-intensive, affecting efficiency and customer satisfaction. To address this, the center has introduced LuckiBot robots, which free employees' hands through intelligent follow mode, reducing physical strain. The robots seamlessly integrate with the ERP system, and their dual-tray design doubles order processing efficiency. With 6 robots operating 21 hours a day, they easily handle peak demand, boosting sales performance.

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Robot Porter, “Indispensable Assistant” in E-commerce Warehouse

E-Commerce Fulfillment Center, Italy

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Robot Porter Handle the Delivery, Freeing Workers to Innovate

The Korean Red Printing Factory is renowned for its high-quality buttons and stickers, with a daily output of up to 5,000 pieces. Efficient material handling is crucial in the key stages of cutting, button-making, trimming, and packaging. However, challenges like inefficiency due to material transport, increased error rates from worker fatigue, and foot injuries from traditional carts have emerged. To address these issues, they introduced robot porters to take over material handling. This not only improved production efficiency and product quality but also significantly enhanced safety through autonomous navigation technology.

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